What this policy covers
This Privacy Policy applies to information collected by KartScales LLC through our website, our online store, and our mobile app (collectively, the “Services”). It describes the types of information we collect, how we use and share it, and how you can contact us with questions.
Privacy details
Key points about data we collect and how it’s used.
What information do you collect?
We may collect information you provide (such as name, email, shipping address, and order details), account information, and communications you send to us. We also collect limited technical data such as device identifiers, IP address, and usage data to operate and improve the Services. All data collected by the KartScales mobile app remains on the device it is installed on.
How do you use my information?
We use information to process orders, provide customer support, deliver the app and its features, improve product performance and user experience, prevent fraud, and comply with legal obligations.
Do you share my information?
We may share information with service providers that help us run the Services (for example, payment processing, shipping, analytics, and customer support). We may also share information if required by law or to protect the rights and safety of KartScales and our customers. We do not sell your personal information.
What about cookies and analytics?
We use cookies and similar technologies to keep the site working, remember preferences, measure performance, and understand how visitors use our pages. You can control cookies through your browser settings; some features may not function properly if cookies are disabled.
How long do you keep data?
We retain personal information only as long as needed for the purposes described in this policy, including fulfilling orders, maintaining records, resolving disputes, and meeting legal requirements. Retention periods vary depending on the type of data and how it’s used.
What choices do I have?
Depending on your location, you may have rights to access, correct, delete, or object to certain processing of your personal information. You can also opt out of marketing emails at any time using the unsubscribe link. To make a request, contact us at info@kartscales.com.